Request a return within 30 days of delivery. Teatimegoods covers return shipping for returns under this policy.
Start your return
- Email support@teatimegoods.shop or call +1 (518)-892-3201 within 30 days after delivery.
- Share your order number, the items you want to return and the reason for the return so we can identify the purchase.
- Wait for return instructions before mailing the package. Teatimegoods pays the return shipping cost.
Return address: 1 Crossgates Mall Rd, Albany, NY 12203, United States.
Damaged, incorrect or missing items
Contact us with your order number and a description of what happened. If you have a photo that shows damage or the item you received, you can include it to help us review the issue.
When to expect your refund
We issue refunds to the original payment method within 10 business days after we receive the returned items. If you need help locating a refund, contact us with the order number.
For delivery costs and estimates, see our Shipping Policy. This policy does not limit any rights you have under applicable law.