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Shipping Policy

Find the standard shipping rates and estimated delivery times for orders shipped within the United States.

Standard shipping rates

  • Orders of $20.00 USD or more qualify for free standard shipping under our shipping policy.
  • Orders under $20.00 USD have a standard shipping charge of $8.00 USD.

Current checkout notice. While we update the checkout settings, Shopify currently offers free standard shipping at $70.00 USD. If you see an $8.00 shipping charge on an order of $20.00 to $69.99 USD, please contact us before placing the order.

When your order is expected to arrive

  • Order processing: 1–2 business days.
  • Standard transit after dispatch: 3–7 business days.
  • Estimated total: 4–9 business days from order placement.

If we learn that we cannot ship within the stated processing window, we will contact you about the delay and the available options, including cancellation and a refund for unshipped items as applicable.

Shipping address and order help

Ship-from address: 1 Crossgates Mall Rd, Albany, NY 12203, United States.

Check the delivery address before placing an order. For help with an address, a shipment or a package that has not arrived, email support@teatimegoods.shop or call +1 (518)-892-3201 and include your order number if available. To send something back, see our Return & Refund Policy.